WordPress Malware Removal & Site Cleanup

Our experts clean your site of viruses, malware, infections, redirects, and malicious code. We work with WordPress and other CMS platforms. Includes Free Frontend & Backend Malware Scan.

Remove Malware from you site today.

No viruses
No Malware
Guaranteed Service
Expert-driven
Free plugin


Our team brought more than 80 websites back to normal production in and is ready to help in .
Malware detection

 

How We Bring Your WordPress Website Back to Health?

  1. Live or Stage version
    First, we ask you to grant us access to the live version of the site or to a staging (backup) version on your hosting.
  2. Website security cleanup

    We proceed with WordPress virus removal, as well as malware, malicious code, and bad links on your website. As well as we 
  3. Protect it from future infections

    We install the CleanTalk Security plugin to avoid infecting in the future. You get a 1-website license for 1 year as a gift.
  4. Free 30-day help with reinfection

    As a guarantee of our work we continue to be with you and will get back to work if needed.

Usually, the whole process takes up to one day. And yes, we work on weekends and holidays. 

Steps to solve an issue with malware on site.

Scan of all website, backend files

Our experts scan all website files for known signs of malware, viruses, and infections using specialized tools that detect malicious code through heuristic and signature analysis.

We look for suspicious file names such as 1gkj2saf.php, 862349.php, or Ads8DU2.php, and also carefully check standard files like index.php, wp-settings.php, and wp-config.php. We review hidden files as well, since files with unusual extensions such as .otc, .ott, or suspicious .css files are almost always malicious — for example, .gk23sa.css, .1942t53.ott, or .2634gkgre.otc.”

Scan Frontend for Infections and Security Issues

In this step we are looking for HTTP redirects, links for third-party sites, open directories (like .git, .svn and etc), HTTP response codes, JavaScript Files & iFrames Calls.

Scan for Known Vulnerabilities

We review all installed plugins and the active theme for known vulnerabilities. If any issues are detected, they are updated to the latest stable versions.

Database and CRON check

We review WordPress database tables, including plugin and theme tables, for suspicious code. Some malware adds malicious code to system cron jobs, allowing the site to be re-infected over time, so we always check cron tasks.

Security Audit

In this final step, we analyze all available site logs, including web server logs and Security by CleanTalk plugin logs, verify file permissions, and investigate unusual outgoing email activity.

As a final note, just as computers rely on antivirus software, websites also need specialized protection. Our experts use advanced signature-based detection to identify viruses, trojans, backdoors, adware, and ransomware, scanning everything from core files to the database to keep your site secure.

 

You can trust us

10+ years of fighting malware and spam 450+ CVE reports published 230 000+ active users of our plugins

We are aware of all the dangers that can threaten your website and how to deal with them.

And we continue to share found vulnerabilities and news about WordPress malware removal service in research blog. Not counting users that don't use WordPress.
Malware another image.

Why specialist-driven malware removal service is better for a WordPress website

Automated solutions can be enough to find most known viruses and malware and often are low cost or free.

The problem is that they often over-insure and accept your files as bad ones, causing large file and data losses during automatic site cures. A specialist can always distinguish your files from malicious ones even if it's a custom code.

Another thing is that every day there are new viruses and malware that are still unknown to automated solutions and only a human can detect and get rid of them.

6 signs that your website might be infected

Unusual activity in Server logs

Server logs contain access logs that display the users who have recently accessed your website.

Your website is slow

Hackers deploy DoS attacks to overload your server resources, thus impacting your website speed and performance.

Emails ending in the Spam folder

This happens when your web server is infected with malware. As a result, email servers categorize your emails as “spam”.

Pop-up and Spam Ads

Usually happens when you have installed an insecure plugin or theme. Hackers earn money when visitor clicks on them.

Modified website files

To insert backdoors and other malicious code in your site, hackers often modify your website core files.

Website being redirected

Hackers often deploy cross-site scripting (or XSS) attacks to send your website traffic to unsolicited websites.

 

Process of ordering malware removal service

Line for 3 columns.
1. Fill in the form 2. Send the accesses and pay the invoice 3. Have a cup of coffee and relax
After that, we will contact you to request all the information and send you the payment link. You send us FTP / SSH and admin panel accesses and make payment. Have a cup of coffee and relax. After 3 working days, we'll get back to you with all the news on your website.

 

WordPress Malware Removal Service Report

We check all files on your site and describe the result for each file. Also, we describe the overall security status of the site and provide recommendations for you to keep the site secure in the future.

View Example in Google Docs
Excel

 

Malware Removal Trusted by Hundreds of Customers

We’re proud to serve our customers and happy to share their reviews.

CleanTalk’s work was quick and effective. In the event I had ongoing issues, they responded promptly and helped resolve the issues caused by malware and malicious files on my site. They saved several of my sites! I can’t say thank you enough.
John. Design Lead/Owner in WRENDESIGNED.COM

CleanTalk was a lifesaver when my WordPress site got hit with malware. Their team acted fast, clearing the malware efficiently and restoring my site's security.

Their communication and customer service were top-notch, keeping me in the loop throughout the process. Highly recommend CleanTalk for their expertise and excellent service!

Mathew Jordan. Internet Marketing Expert

I had 2 websites that had been hacked and infected for at least a year, the CleanTalk Team helped me fix both websites in a week, and the infections have not come back, almost 6 months later. I am happy with their service and would recommend them to anyone that is having security issues with their websites.

Scott Wentworth. Online Marketing Strategist in WEBLAB ONLINE.

We recently had the pleasure of working with their service to clean malware from five of our websites, and we couldn't be more satisfied with the outcome.

The response time was impressively fast, addressing our concerns promptly and starting the cleanup process without delay.

Their thorough approach ensured that all malware was completely removed, restoring our websites to full functionality...

Guy Ben-Dor.

 

Dmitrii

Dmitrii

Pentester with 5 years of hands-on experience securing WordPress and web applications, holding OSWE, OSEP, OSCP, and OSWP certifications. Author of 390 published CVEs, including 35 disclosed within the last month. Specializes in discovering and validating high-impact vulnerabilities in WordPress plugins/themes / Custom WEB applications and delivering actionable remediation guidance to harden production sites.

Artem

Artem

Security specialist and author of more than 20 CVEs in WordPress plugins.

Denis

Denis

Project lead for the Security service by CleanTalk, focused on delivering the best customer experience in the market.

 

Malware Helpers Log

Our team helped more than 80 site owners bring their websites back to health over the past year. Below is a log of the most recent jobs we’ve completed.

Date Site Notes
January 15, 2026 p*******c.com Two malicious files were found, one of which was a web shell.
December 29 2025 p************************o.com.br Over 600 infected JS files, web shell, and several malicious php files were found.
December 25 2025 f**************s.com An infection has been detected in the cron service
December 17 2025 u****************t.com 350 malicious files were detected

 

Is it possible to remove malware from backup files?

We clean malware on a staging (backup) site, but the site must be running on your hosting. Therefore, we do not clean malware directly in backup files or within our own environment.

Is it free or paid?

We provide a free Online Malware & Security Scanner for frontend checks. For backend scanning, the Security plugin for WordPress and UniForce are good options, as both offer a free trial period. Malware removal performed by our expert team is a paid service.

What if Google in search or Google Chrome flagged my site as dangerous?

First, clean the website of viruses and malware, then report here to request unflagging of the site.

How do I change my website database (DB) password?

It depends on the hosting company you use to host your site, so we recommend contacting your hosting provider’s support team. However, if you are using WordPress, you can try the following steps:”

  1. Log in to your hosting control panel (cPanel, Plesk, DirectAdmin, etc.).

  2. Open MySQL Databases (or Database Management).

  3. Find your database user and change/reset the password.

  4. Open your website files via File Manager or FTP.

  5. Edit the file wp-config.php.

  6. Update this line with the new password:

   define('DB_PASSWORD', 'new_password_here');

Save the file and test your website.

Do you restore and clean hacked websites?

Yes, we do. Most incidents we handle occur because a website uses a plugin, theme, or application with a known CVE vulnerability. In other cases, hacking happens due to weak administrator passwords, allowing attackers to upload malicious PHP files. In any case, recovery is possible even after a successful hack. 



Pricing and Ordering

  • $119 per WordPress site, $199 per other CMS.
  • Remove Malware from your site Today and get CleanTalk Security Plugin for 1 year for FREE.
  • Full Issue Analysis Report.
  • Security Fixes & Settings Tuning.
  • Our specialists will remove viruses and malware from your site or we will refund your money.
Request our WordPress malware removal service by submitting the form or emailing malware@cleantalk.org.

This will help me respond to your query via email.

We respond within 12 hours and start the job on the next business day.